FREQUENTLY ASKED QUESTIONS

Q1. what payment method do you offer

A1. we accept all major credit/debit cards through our payment provider worldpay,who provide us with an industry accepted 128 bit encryption payment page.this is totally secure and no dtails entered on this page are available to third partys including ourselves.

Q2. How much do you charge for shipping?

A2. Shipping is charged at £0.99p upto .250kg and increases as per royal mail standard rates. We endeavour to find the most cost effective method of shipping for our customers

Q3 I need help ordering/locating a product

A3 Don't worry just email us at office@livenetonline.co.uk and we will get back to you within a short time,with an answer

Q4 What if an item is faulty?

A4 All products are covered by our company guarantee and also in cases of faulty goods a full manufacturers guarantee, and these goods will be exchanged.

Please refer to our terms and conditions

Q5 What if I have another problem or enquiry?

A5 email us on office@livenetonline.co.uk any time and our team will do our best to solve your problem or locate any item you require.